Terms of Cooperation with Wisła Digital Strategy

These terms define how we work at Wisła Digital Strategy. We are a team from Białystok, and our base is the office at ul. Rynek Kościuszki 4. We don't like legal jargon, so we write simply and to the point. Marek Wiśniewski ensures every contract is clear to both sides before starting any actions. By using our site or ordering an audit for 2,400 PLN, you agree to these rules. We don't look for legal loopholes; we put facts on the table from the very beginning. Our goal is to help Polish companies effectively sell in EU markets, from Germany to Spain. If something in this document is unclear to you, just call +48 85 911 22 82. We will explain everything without fluff and unnecessary complication of simple matters. It simply pays off when both sides know where they stand.

Before we start steady support of your account for 3,200 PLN a month, we usually have to perform a market audit. Such analysis costs 2,400 PLN and allows us to check if your product has a real chance to earn on Amazon. If our calculations show the market is saturated, we'll tell you straight to your face before signing the main contract. We respect your time and budget, so we don't promise miracles where there won't be any. We don't guarantee 99.2% certainty of success because trade always involves risk, but we do everything to minimize that risk thanks to hard data. We try to respond to messages within 4 business hours. If you send an inquiry after 2:00 PM, Marek or Piotr will likely handle it the next morning. We require reliable data from you on production and logistics costs so our forecasts are accurate.

Money is an important matter for us because at Wisła Digital Strategy we count every penny. Invoices for our services are usually issued with a 7-day payment deadline. In the case of larger implementation projects that cost 8,700 PLN, we split payment into two parts. The first installment lets us start work on VAT OSS and product descriptions. If you're 3 days late with a transfer, we don't make a big tragedy out of it, but with longer delays we must suspend active PPC campaigns. Honestly, no one on our team likes to chase overdue money. We ask for punctuality so Karolina can peacefully optimize your ads every 48 hours. All prices are given in net amounts, which is the standard in B2B relations. Documents and settlement confirmations are sent electronically to your company address.

Managing ads on Amazon or eBay is a process that requires time and patience. Karolina and Marek look at your seller panel at least once every two days to cut keywords that just burn budget. We don't take responsibility for sudden changes in regulations of global marketplace platforms or account blocks resulting from errors made by your employees before our cooperation. However, if we make a mistake in bid settings, we correct it immediately upon noticing. We don't promise your turnover will grow by 500% in a week, because that's unrealistic. We focus on net margin growing stably, usually by about 14% over one quarter. Remember that the final decision to ship goods to a warehouse in Berlin always belongs to you. We deliver analyses, you manage your goods.

When we write product descriptions for you in German, French, or Spanish, they become your property after full invoice payment. We don't use automatic translators because that's a direct path to loss of trust with foreign customers. Our content is prepared to sound natural and help click the order button faster. You can freely use it on any sales platform or in your own online store. We reserve the right to mention your brand's success in our portfolio unless we agree otherwise. Of course, we never reveal sensitive financial data or your company's production secrets. If you care about total discretion, let us know when establishing details. We play fair and put facts on the table because we believe only honest cooperation builds profit in euros for years.